i think i will have to drive seven miles, physically go to the kid's doctor's office, to make an appointment for him. the online and telephone systems are simply beyond my capacities to penetrate.

UPDATE: 10 minutes before their close time, after about an hour of trying, the endless oscillations between hold music, recordings, and ring tones was interrupted with a human voice and an appointment was made.

Fourteen miles (round trip) of carbon burden avoided!